Privacy Policy

What Personal Data We Collect

When you book a vehicle or make an enquiry with us, we may collect personal information such as your name, contact details, and payment information. In some cases, we may also require driver details and identification documents to process your booking. Any additional information you provide when using our services will also be collected where necessary to fulfil your request.

How We Use Your Personal Data

Your information is used to provide and manage our vehicle hire services, process bookings and payments, and communicate with you about your hire or enquiry. We may also use your data internally to improve our services, analyse customer behaviour, and ensure we continue to meet your needs effectively.

Who We Share Your Personal Data With

We may share your personal data with trusted third-party providers who assist us in delivering our services, such as payment processors and vehicle maintenance partners. In certain situations, we may also disclose your information to regulatory authorities or law enforcement agencies if required by law. We never share your data with unrelated third parties for marketing purposes without your consent.

How We Protect Your Personal Data

We take data security seriously and have implemented technical and organisational measures to safeguard your personal information. These include secure storage, encryption where appropriate, and strict access controls to ensure your data is only handled by authorised personnel. We retain your personal data only for as long as it is necessary to provide our services and comply with legal obligations, and we securely dispose of it once it is no longer needed.

Your Rights

You have the right to access, update, and correct the personal data we hold about you. You may also request that we delete your information, restrict how it is processed, or object to its use in certain circumstances. If you wish to exercise any of these rights or would like more information about how we handle your data, please contact us directly at 0115 882 0174.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in regulations, services, or business practices. We encourage you to review this page periodically to stay informed about how we manage and protect your personal data.

Contact Information